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Data risk needs operating controls, not more policy

Author

Matt Reid, Sean Steele

Policy tells us what should happen.  Controls make it happen, become measurable, and provable.  If unstructured data is the generally the main course for AI initiatives, we might be overdue for a controls library for data risk?   Over the past year, we built one: twenty controls, three pillars, and this is key…named ownership.

A speed limit sign is policy.  The county deputy parked behind a grain elevator is a control.  Only one of them has ever slowed anybody down or enforced anything.

Data risk has a lot of “signs” as well.  Most enterprises have a classification policy, an acceptable use policy, a retention policy, and an AI policy.  They're all reasonable.  They're all “agreed to” and signed.  But rarely, on their own, do they stop a sensitive file from being accessed, or from leaving the organization.

When something goes wrong, it seems our instinct is to write more policy.  Another standard in the mix.  Another committee.  Another PDF in SharePoint that is opened a couple of times a year.

Data risk doesn't need more signs.  It needs deputies.  It needs operating controls.

What the “Top 20” frameworks got right

In 2008, a grassroots consortium of practitioners published the SANS Critical Security Controls, better known as the SANS Top 20.  The Center for Internet Security took them over in 2015, and they've been the CIS Controls ever since.

The Top 20 didn't ask whether you had an asset management policy.  It asked whether you knew what was plugged into your network.  Every control was prioritized, prescriptive, and measurable, and the list was built from what defenders watched attackers actually do.  Do these core things fairly well and the likelihood of being a victim of an indiscriminate attack is low.

The CIS Controls have kept moving in our direction, too.  Version 8, released in May 2021, cut the list from twenty to eighteen and shifted from device-centric to data-centric.  Version 8.1, released in June 2024, added Governance as a proper security function.

So the old guard already sees where this is headed.  What data in the AI era still doesn't have is a controls library of its own: one built for a world where a single sensitive file is a DLP question, a DAG question, a DLM question, a lineage question, a quality question.

Twenty controls, three pillars, an owner on every one

The Data Risk Operating Controls are a critical controls library for Adaptive Data Risk Management, and they didn't start from a blank page.  They're built on DataRAMP™, the data risk framework Infolock developed over two decades of running data protection programs for regulated enterprises.  Twenty controls, organized under three pillars that mirror how data risk programs actually grow up.  And while the order is nice to get right, few did and that’s ok.  The good news is we can enter from any level and adjust to accommodate.

  • Governance: the accountability, classification, and policy fabric.  Without it, every downstream control degrades into reactive enforcement.

  • Visibility: continuous insight into where sensitive data lives, who can reach it, and how it moves.  It's the prerequisite to every protection decision, and it's gotten very good.  It's also just one stage of a cycle the industry keeps leaving unfinished.

  • Protection: the controls that prevent loss, contain exposure, and resolve incidents as they happen.

Two design choices set it apart.

Every control is named for an outcome, not an activity.  "Conduct quarterly access reviews" is an activity.  "Stale and excessive access is automatically revoked" is an outcome.

Every control carries an explicit owner across IT, Security, and the Business Unit.  That's the central design principle.  Data risk is structurally cross-functional, and pretending otherwise is a big part of why traditional data governance failed.  Silos are great for holding grain, but they are inherently bad for enterprise collaboration.  We have to change this culturally and the process is already started.

Governance: whose name is on the gate

Every gate on a farm has somebody's name on it.  When the goats get out, nobody holds a meeting to figure out whose problem it is.  Governance is the five controls that put a name on every gate.

Control

The outcome

IT

Security

Business Unit

G1. Data Ownership and Stewardship

Every Tier 1 and Tier 2 dataset has a named owner, a steward, and an exception approval path

Custodial

Delegated

Accountable

G2. Data Classification Standard

One taxonomy enterprise-wide, with labels that survive copying, transformation, and AI generation

Enforce

Set the standard

Apply

G3. Sensitivity-Aligned Policy Library

Every classification level has a versioned, machine-enforceable policy for access, travel, retention, and 

Enforce

Author

Review

G4. Exceptions and Time-Boxed Overrides

One-click exception approvals with mandatory expiration, an audit trail, and a business justification

Enforce

Review

Sponsor

G5. Metrics, SLOs, and Executive Reporting

Time to detect, time to resolve, coverage, exposure, and AI-reachable content, reported monthly to executives and quarterly to the board

Instrument

Publish

Review

Watch G4.  Exceptions without an expiration date don't stay exceptions.  They become permanent gaps, filed in an incident bit bucket.  A time box turns every override into a decision somebody has to make again.  Two levels of morale impact there.  We can do better.

Visibility: walk the fence line

A fence is only as good as the last time somebody walked it.  Visibility is the five controls that keep walking it, every day, across every repository you own.

Control

The outcome

IT

Security

Business Unit

V1. Sensitive Data Inventory

Continuous discovery across structured, unstructured, cloud, and endpoint data, with coverage measured and gaps tracked

Provision access

Operate

Validate

V2. Continuous Posture Monitoring

Daily scans of Tier 1 repositories catch drift, misconfiguration and stale sensitive data before they become incidents

Remediate

Monitor


V3. Access and Sharing Visibility

Effective permissions through groups, links, and inheritance, with the AI-reachable surface reported as its own view

Provide telemetry

Analyze

Review

V4. External Exposure Mapping

Sensitive data shared through links, guest access, or cross-tenant collaboration, with a measured baseline and a downward trend

Inform

Operate

Validate

V5. Insider Risk Behavioral Signal

Behavioral baselines per user and per data domain, including uploads to unsanctioned AI tools

Inform

Operate

Interpret, with HR acting

Watch V5.  Unsanctioned AI tools are the new USB stick.  The most modern exfiltration path in the enterprise is an employee pasting a customer list into a chatbot to save twenty minutes.  Usually without a shred of bad intent, which is exactly why that needs a control instead of a reminder or lecture.

Protection: keep the goats in the barn

Most programs are very good at closing the barn door after the goat is three counties over.  Protection is the ten controls that keep it inside.

Control

The outcome

IT

Security

Business Unit

P1. Least Privilege Access

Minimum necessary access, time-bound elevation, and stale or excessive access revoked automatically

Provision

Validate

Approve

P2. External Sharing Guardrails

Safe defaults, no public links for sensitive data, expiring links, and owner approval for sensitive external shares

Configure

Audit

Own exceptions

P3. Encryption Across the Data Lifecycle

Sensitive data encrypted at rest, in motion, and in use, with centralized, auditable key management

Operate

Audit

Inform

P4. Approved AI Tool and Tenant Policy

A maintained allow-list of sanctioned AI tools, shadow AI detected, and personal AI accounts blocked from sensitive data

Enforce

Define

Approve

P5. AI Prompt and Upload Protection

Sensitive content headed for AI tools is blocked, redacted, or rerouted, with users coached in the moment

Deploy

Operate

Sponsor exceptions

P6. Web and SaaS Exfiltration Controls

Personal-tenant uploads of corporate data blocked, sanctioned-tenant flows allowed and logged

Deploy

Operate

Inform

P7. Endpoint Exfiltration Controls

USB, print, clipboard, screen capture, and local sync governed by sensitivity, so public data flows and sensitive data gets blocked, redacted, or coached

Deploy

Operate

Inform

P8. Risky Sharing Auto-Remediation

Public links and permissive access on sensitive content revoked automatically, owners notified, no analyst needed for routine cases

Inform

Operate

Validate

P9. Data Lifecycle and Disposition

Sensitive data kept only as long as needed, then archived or deleted per policy, with legal holds honored automatically

Operate

Inform

Own retention, with Legal defining holds

P10. Incident-to-Resolution Workflow

Every risk event becomes a structured case, routed to the right decision authority and measured against an SLO

Remediate

Operate

Decide

Watch P10.  This is the control most programs don't have at all.  An alert that never becomes a case never gets decided, it just ages.  P10 makes every detected risk a structured case with an owner, a clock, and a resolution. This isn't data risk per se, but rather risk of data risk operation efficacy.

Where policy finally shows up for work

A policy says what should happen.  A control proves it did, every day, with a number attached.  That's the difference between a program that passes an audit and one that actually lowers risk.

Now look at those owner columns again.  Almost every control needs IT, Security, and the business to act together, often within minutes.  That's the hard part, and it's where most programs stall: the alert lands with Security, the system belongs to IT, and the decision belongs to a business owner who never saw the alert.

That's the gap NOOTRON was built for.  NOOTRON doesn't replace the tools that run these controls.  It's the decisioning layer that operates across them.  It normalizes the signals, routes each decision to the owner the control names, acts within the authority that owner has granted, and keeps the receipts.  Controls that used to be quarterly projects become continuous operations.

Policy isn't going anywhere.  It just finally gets a deputy.

Author

Matt Reid, Sean Steele

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